Shipping Policy

This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from SSV FOODS' online store. By placing an order on our website, you agree to comply with the terms described in this policy.

Shipping Destinations: We currently ship to addresses within India. If your shipping address is outside of these regions, please contact us before placing an order to inquire about the possibility of shipping to your location.

Shipping Methods: We utilize reputable shipping carriers to ensure reliable and timely delivery of your orders. The available shipping methods may vary depending on your location and the products ordered. During the checkout process, you will be presented with the available shipping options for your order.

Order Processing Time: Once your order is placed and payment is confirmed, we will process and prepare your order for shipment. The processing time may vary depending on the availability of the products and other factors. We strive to process orders as quickly as possible, typically within 1 business days.

Shipment Tracking: Once your order is shipped, we will provide you with a tracking number and instructions on how to track your shipment. You can use this information to monitor the progress of your delivery.

Delivery Time: The estimated delivery time depends on the shipping method selected, your location, and any unforeseen circumstances. While we make every effort to ensure timely delivery, please note that delivery times are estimates and not guaranteed. Factors such as customs clearance, weather conditions, and holidays may impact delivery times.

Shipping Costs: Shipping costs are calculated based on factors such as the weight, size, and destination of your order. The shipping cost will be displayed during the checkout process before you complete your purchase.

Customs and Import Duties: If your order is being shipped internationally, it may be subject to customs duties, taxes, or other import fees imposed by your country's customs authority. These charges are the responsibility of the customer, and you may be required to pay them upon delivery. Please contact your local customs office for more information about any applicable fees.

Shipping Restrictions: Certain products may be subject to shipping restrictions or regulations imposed by local authorities or carriers. We comply with all applicable shipping restrictions, and if any restrictions prevent us from shipping your order, we will notify you and provide a refund if necessary.

Order Issues and Non-Delivery: In the event of order issues, delivery delays, or non-delivery, please contact our customer support team. We will work with the shipping carrier to resolve the issue and ensure the best possible outcome.

Changes to the Shipping Policy: We reserve the right to modify this Shipping Policy at any time. If we make material changes, we will notify you by updating the "Effective Date" at the beginning of the policy. We encourage you to review this policy periodically.

Contact Us: If you have any questions, concerns, or inquiries regarding our Shipping Policy, please contact us using the contact information provided on our website.

By placing an order on our online store, you acknowledge that you have read, understood, and agreed to the terms and conditions described in this Shipping Policy.